Datenschutzrichtlinie

Last Updated: 09/03/2025

PRIVACY POLICY

NOOĀNCE ("We") attaches great importance to the protection of your personal data and strives to adopt a transparent approach regarding the information we collect and how we use it.

This Privacy Policy ("Policy") aims to inform you of how we use your personal data when you use the website https://www.nooance-paris.com/ ("Site").

When we refer to "personal data" or "personal information," we mean any information relating to an identified or identifiable individual. A person can be identified directly (e.g., by name and surname) or indirectly (e.g., by a phone number, ID, postal or email address).

We update this Policy to reflect any changes in how we use your personal data or to comply with legal and regulatory changes. In such cases, we update the date at the top of this document.

We encourage you to review this Privacy Policy regularly to stay informed about how we process your personal data.

Who is responsible for your data and how to contact us?

The data controller of your personal information is NOOĀNCE, a simplified joint-stock company with a capital of €250,000, registered with the Paris Trade and Companies Register under number 911 989 531, with its registered office at 22 rue Beaujon, 75008 Paris, France.

For any questions about this Policy or your personal data, please contact our customer service at: bonjour@nooance-paris.com

What data do we collect?

Event	Data Collected
Account creation or order placement	Identification information: first name, last name Contact information: address, phone number, email Payment information: card number, expiration date, CVV, cardholder name
Newsletter subscription	Email address
Posting a review on the Site	First name, nationality, review content and associated photos
Participation in a contest	First name, last name, email address
Customer service contact	History of your exchanges with us
Browsing the Site	IP address, access times, visited pages, geolocation data (if enabled)

Why and on what legal basis do we use your personal data?

We use your personal data only when we have a legal basis to do so, for specific purposes:

Purpose of Processing	Legal Basis
Ensure proper execution of your order (placement, payment, delivery, tracking, etc.)	Contract performance
Provide customer service and improve customer relations	Contract performance / Legitimate interest
Keep accounting records related to your order	Legal obligation
Improve the Site, our products, and services	Legitimate interest
Send our communications (newsletter)	Consent
Personalize the Site and advertising	Consent (see "Cookies Policy")
Conduct research and statistics	Legitimate interest
Enable secure browsing on the Site	Legitimate interest
Fraud prevention	Legitimate interest

How long do we keep your personal data?

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal or accounting obligations.

Data Collected	Retention Period
Account creation or order placement	Throughout the commercial relationship. If inactive, the account is deleted after 2 years.
Newsletter subscription	Until you unsubscribe

Is your data shared with third parties?

Your personal data may be shared with third parties acting on our behalf (processors or service providers) for payment, marketing, logistics, delivery, or customer service. These transfers are strictly regulated to ensure confidentiality and data security.

How is your data secured?

NOOĀNCE implements appropriate technical and organizational measures to ensure the confidentiality and integrity of your data. Access is restricted to authorized employees and service providers. Payment information collected during transactions is not stored.

Is your data transferred outside the European Union?

Your data is stored on servers located within the European Union (France, via Shopify). Occasionally, some data may be transferred to third countries outside the EU. In such cases, transfers are governed by standard contractual clauses approved by the European Commission and supplemented by appropriate safeguards.

What are your rights?

Under data protection laws, you have the following rights:

Right to information: to know how your data is collected and used.
Right of access: to obtain a copy of your personal data.
Right to rectification: to correct or update your information.
Right to erasure ("right to be forgotten"): to request deletion of your data when no longer needed.
Right to restriction: to temporarily suspend the processing of your data.
Right to data portability: to transfer your data to another provider.
Right to object: to object to processing, especially for marketing purposes.