On nooance-paris.com, you can pay for your order by credit card (Visa, Mastercard, American Express), Apple Pay, PayPal, Klarna (3 interest-free installments), Shop Pay, or with a NOOĀNCE gift card. NOOĀNCE gift cards and credit notes issued by our customer service are also accepted.

Yes. NOOĀNCE does not collect or store your banking details. All your transactions are processed directly and exclusively by our secure payment providers. Your banking information never passes through our servers.

Yes, two options are available: in 3 interest-free instalments via Klarna, or via PayPal according to your account's terms. These organisations alone decide whether to accept your application, independently of NOOĀNCE. If declined, you can proceed with payment in full by credit card or Apple Pay.

If Klarna or PayPal decline your request, this depends on their own acceptance criteria, which are independent of NOOĀNCE. For any questions, please contact their respective customer service. You can also proceed with a single payment by credit card or Apple Pay.

Orders placed on weekdays before noon are prepared and shipped the same day, which means we are unable to modify them once confirmed. If you wish to cancel, please contact us via the contact form as soon as possible. Upon receipt, you have 14 days to exercise your right of withdrawal, see the "Returns" tab.

At the “Payment” step, enter your code in the “Discount code” box located below your cart summary, then confirm. The discount is applied automatically if the code is active. Be sure to enter your code before placing your order.

A confirmation email summarising your order and its number is sent to you immediately after checkout. You can also find the details of your orders in your "My Account" area. If you do not receive this email, please check your spam folder or contact us via the contact form.

Yes. Some products are available for pre-order when their manufacturing has not yet been finalized. Payment is charged immediately. You may cancel your pre-order at any time before shipment, free of charge, by contacting us via the contact form. In the event of cancellation, a full refund will be issued promptly to the payment method used.